Milestone Help Desk Services resolve issues and improve end-user satisfaction without pulling your internal IT staff away from business-critical projects. Our employees are on hand 24/7/365 to offer desk-side, walk-up, and remote assistance for all of your computing needs. Additionally, our help desk services stabilize your IT budget by making monthly spending predictable and reducing costs through decreased employee downtime.
Milestone’s help desk is dedicated to each client for answering employee questions and resolving IT issues. Whether it runs independently or functions as a component of the IT Service Desk, the help desk represents a tactical approach to end-users’ day-to-day IT concerns. Multiple support methods mean that your service delivery is proactive and personalized in the modern mobile environment. Help desk services include:
Jul 26, 2017 | Rob Pfeifle
Apr 19, 2017 | Jay Preston
Jun 20, 2017 | Milestone