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IT Asset Lifecycle Management

IT Asset Lifecycle Management

Simplifying Your Assets

Milestone’s IT Asset Lifecycle Management (ALM) services allow your employees to focus on getting things done—instead of focusing on how to get things done. We handle all aspects of IT ALM, including procurement, imaging, deployment, and reverse logistics for all of your devices, and we help your employees understand the new technology they have in place. From Configuration Management Database (CMDB) to Standard Operating Procedures (SOPs), we have everything it takes to streamline the processes and infrastructure behind your IT asset inventory.

Download Best Practice Guide: Asset Lifecycle Management

Milestone Keeps Your Business Moving

With Milestone, you can rest assured knowing that your business will never stop due to logistical concerns. Our IT Asset Lifecycle Management services include:

  • Managing inventory levels of standardized equipment in asset database
  • Facilitating user orientation, such as individual workspace and device start-up
  • Supporting requests assigned using ITSM systems, such as ServiceNow
  • Documenting Service-Level Agreements / Operational-Level Agreements
  • Creating and maintaining Standard Operating Procedures
  • Reporting through a standard dashboard to measure operational effectiveness
  • Procuring, managing assets, imaging, deployment, reverse logistics of desktop and user-facing mobile devices and laptops
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