We design, deliver and support
end-to-end hardware solutions.
Best engineering. Best equipment.
Best practices.
MILESTONE is an IT infrastructure life-cycle support company. We solve business problems at any point along the actual physical life-cycle of IT systems, computing platforms or technology. When a client is ready to upgrade existing IT infrastructure or design new infrastructure, MILESTONE engineers and delivers the finest integrated network solutions available anywhere. Unify ITSM.
Businesses communicate through a combination of voice, email, data, video and wireless technologies all seamlessly working together. MILESTONE helps clients to identify, design, then fully integrate, end-to-end network solutions that solve business communication problems. Operational efficiencies in business processes improve, client relationship management improves, and business reach and market penetration improves. Your business improves.
With communications unified, businesses are enabled to thrive. Video conferencing has united the client with the solution. Retail environments boast rich media experiences united at the point-of-purchase. The mobile sales team is united with their clients. Global supply is united with global demand.
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Pain free relocations of IT equipment. Scalable teams. 24/7 availability. Competitive cost.
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Company leaders look to us to evaluate and solve business problems. Solutions aligned with business strategies.
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We design, deliver and support end-to-end hardware solutions. Best engineering. Best equipment. Best practices.
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Automated self-help, remote assistance and new software tools save costs while achieving improved support for any size business.
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Our professional engineers make
the technology work. That’s the difference.
MILESTONE is a professional engineering company that makes technology work. We unify IT systems from various technology providers to give clients what they need: reliable, state-of-the-art, end-to-end IT solutions that simplify business and unify communications.
We apply a proven methodology to understand and deliver the results that clients want.
Prepare
First, we meet with senior members of the client management team. It is the C-level executives, senior VPs and directors who understand the high business value of effective technology collaboration. With our client, we develop a sound financial plan that is aligned with the goal of unifying voice, video, data, email, and mobile technologies into a truly unified communications network.
Plan
The next step is to determine when the client company is ready for the implementation. We develop a high-level plan that timetables the steps that need to occur. From procurement and provisioning to cut-over and end-user training, the MILESTONE plan is comprehensive.
Design
MILESTONE engages the people; staff engineers, specialized in their discipline to carefully design the hardware. Applies the processes; proven and documented procedures to implement the design. And specifies the technology that is aligned to satisfy the plan requirements.
Implement
The next step in the MILESTONE Unify ITSM methodology is to carefully integrate the technology solution without causing disruption or vulnerability to the rest of the infrastructure, business operations or end-users.
Operate
MILESTONE’s operating goals parallel the operating goals of the client. To have the technology working as designed on day one and day 1,000. We manage, resolve and repeat for continuity of operations.
Optimize
Technology and business requirements change. We adapt to change through close alignment with the technology leaders (
Alliances) who are innovating new and exciting business solutions. MILESTONE understands the future of technology and knows where it is going.
High level partnering
with the technology leaders.
A. Knowledgeable engineering staff.
MILESTONE has an exceptional staff of engineers. We pride ourselves in maintaining a high level of technical excellence while keeping pace with advancing technology. We hold senior certifications in a broad range of technologies and have expertise in many specialized disciplines.
B. Connected to the technology.
We are aligned with the leading companies that are bringing collaboration technology forward into mainstream business. Our expertise is up to the minute.
C. Value-based pricing.
MILESTONE offers the correct engineering talent for each project. We are well known for our competitive fee schedule and for over-delivering to client expectations.
D. Finding the RIGHT solution.
Our clients come to us with business problems, often with a preconceived notion of what the solution should be. We have proven many times that the most obvious path may not be the correct one.
E. Seeing the entire picture.
MILESTONE looks at the entire IT infrastructure. We will not offer patchwork solutions. We are seeking clients who want a holistic, TCO approach to solving business problems.
F. Moving at the real speed of business.
When a client comes to MILESTONE they want to transform their business now. We timetable every step of an engagement so that our clients know when to expect results.
G. Delivering results.
We have a record of experience, satisfied clients and superior technical results. Our professional engineering services are employed by start-up businesses and Fortune 500 firms alike.
H. Don’t let business problems stand in the way of business.
Unify ITSM with MILESTONE.
